About Us

h aboutus

Who is Higher One?

It all started in the year 2000 when three college friends had an idea: to expand the purchasing power of the college ID card so it could be accepted far beyond campus. Although a great idea, there needed to be a greater benefit for the school itself, but what?

Noticing how frustrating it was for fellow students to get their refund money (often waiting in long lines) and how labor-intensive and costly the process was for the school... the two ideas became one and Higher One was born.

Fast forward more than 10 years and Higher One not only makes the refund and payment process fast and easy for more than 770 clients and approximately 5.5 million students across the country; we offer innovative checking account choices and student-focused features that are unmatched in value and service.

At a time when many financial services companies are cutting accounts and features for students, we're doing just the opposite, offering more for less:

  • Account tools that help students not only keep up, but get ahead. Thanks to our mobile app, mobile deposit technologies and text alerts customers can use on the go, from anywhere.
  • Customer Care that actually cares. Agents committed to answering questions and EasyHelpSM, an interactive FAQ system that helps users find answers and ask questions 24/7/365.
  • Three student-focused checking account choices. Including OneAccount Premier, offering VIP treatment even on a student budget.
  • Tips to help students plan the future and get a leg up today. Guidance on everything from finances to career opportunities to travel deals; with The Inside Edge.

Sure we've come a long way, but at the root of it all, we are still a company started by students, for students. Our success is built on a culture that values integrity, teamwork, creative problem solving, focus and open communication. With such a solid foundation and our unwavering commitment to "there is a way," Higher One is just getting started!

 
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